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A Guide to Social Services in Wales

in Resources, Information Guide Available downloads:

The Social Services and Well-being (Wales) Act 2014 is a Welsh law that sets out the ways in which local authorities must provide information, care and support to older people.

The Commissioner has produced a series of factsheets to provide information about different parts of the Act and the rights you have under this legislation, which are available to download below. If you would like printed copies of any of the factsheets, please get in touch. You can download Easy Read and Audio versions below. BSL versions are here.

Downloads

Getting the help you need from social services

File size
0.23MB
File type
PDF Document
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Getting the help you need from social services - Easy Read Version

File size
0.97MB
File type
PDF Document
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Getting the help you need from social services - Audio Version

File size
14.44MB
File type
MP3 Audio
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Factsheet 1: Introduction to the Act

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0.2MB
File type
PDF Document
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Factsheet 1: Introduction to the Act - Easy Read Version

File size
0.61MB
File type
PDF Document
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Factsheet 1: Introduction to the Act - Audio Version

File size
11.2MB
File type
MP3 Audio
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Factsheet 2: Voice and Control

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0.19MB
File type
PDF Document
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Factsheet 2: Voice and Control - Easy Read Version

File size
0.68MB
File type
PDF Document
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Factsheet 2: Voice and Control - Audio Version

File size
6.54MB
File type
MP3 Audio
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Factsheet 3: Information, Advice & Assistance

File size
0.19MB
File type
PDF Document
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Factsheet 3: Information, Advice & Assistance - Easy Read Version

File size
0.65MB
File type
PDF Document
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Factsheet 3: Information, Advice & Assistance - Audio Version

File size
4.54MB
File type
MP3 Audio
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Factsheet 4: Assessing Your Needs

File size
0.2MB
File type
PDF Document
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Factsheet 4: Assessing Your Needs - Easy Read Version

File size
0.78MB
File type
PDF Document
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Factsheet 4: Assessing Your Needs - Audio Version

File size
10.03MB
File type
MP3 Audio
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Factsheet 5: Meeting Your Needs

File size
0.21MB
File type
PDF Document
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Factsheet 5: Meeting Your Needs - Easy Read Version

File size
0.89MB
File type
PDF Document
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Factsheet 5: Meeting Your Needs - Audio Version

File size
11.45MB
File type
MP3 Audio
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Factsheet 6: Paying for Care

File size
0.25MB
File type
PDF Document
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Factsheet 6: Paying for Care - Easy Read Version

File size
1.24MB
File type
PDF Document
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Factsheet 6: Paying for Care - Audio Version

File size
35.41MB
File type
MP3 Audio
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Factsheet 7: Protecting People

File size
0.2MB
File type
PDF Document
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Factsheet 7: Protecting People - Easy Read Version

File size
0.83MB
File type
PDF Document
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Factsheet 7: Protecting People - Audio Version

File size
7.77MB
File type
MP3 Audio
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Factsheet 8: If you don't get the help you need

File size
0.18MB
File type
PDF Document
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Factsheet 8: If you don't get the help you need - Easy Read Version

File size
0.44MB
File type
PDF Document
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Factsheet 8: If you don't get the help you need - Audio Version

File size
3.53MB
File type
MP3 Audio
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