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Make your community more age-friendly

Climate activists come together to erect a sign warning of the dangers of climate change and global warming in Chesham, Buckinghamshire.

Encourage and support your local area to become age-friendly

Every local authority in Wales has signed the Dublin Declaration, a commitment to work in partnership for the development of age-friendly communities. Why not contact your local Councillors and ask them build upon this by taking steps to join the Global Network of Age-friendly Cities and Communities?

If you are involved with a local group, club or volunteer for an organisation – you might work together to engage with your local authority team on age-friendly opportunities and development.

Set up an age-friendly project or group where you live

Becoming an age-friendly community isn’t just about government strategies and local authority initiatives, it’s about local people coming together to make their communities better places to live in.

We have developed a guide which provides simple and practical advice for anyone looking to make the places where they live more inclusive for people of all ages. It also includes some ideas on the sorts of things you can do to make your community more age-friendly.

The Commissioner's Ageing Well card for use on public transport

Ageing Well Card 

The Ageing Well Card supports older people to maintain independence and continue to do the things that matter. The cards contain simple messages that can be used to let people know there’s a need for a little help or support, and are provided in a distinctive and practical travelcard wallet.

The initiative is based on the Better and Safe Journey schemes developed by First Group, and designed to complement other national and regional schemes such as the Pembrokeshire Passport and the Orange Wallet. We would like to thank First Group for all of their assistance and support, as well as all the groups and individuals around Wales who worked with us to help develop the cards and messages.

Where can the card be used?

The cards can be used anywhere where people want to ask for a little help. Businesses and organisations that want to support the initiative can contact us for promotional materials, which include window stickers, posters and leaflets, to let customers know they recognise the cards. They can be particularly useful in shops, pharmacies, pubs, restaurants, banks and on public transport.

How can I get an Ageing Well Card

You can pick up a set of cards and travelcard wallet from participating businesses, or from us directly at the contact details below. If would like to support the cards in your business or would like to help promote them in your community, please get in touch with us.

You can reach the Ageing Well team by calling 029 2044 5030 or emailing


Front covers of the Commissioner's guide Making Wales a Nation of Age-Friendly Communities in both English and Welsh with illustrations of people on the front covers

Making Wales a nation of age-friendly communities

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