Useful Contacts
Below you will find contact details for organisations that can provide you with information and support, including local authorities and third sector organisations.
NHS 111 Wales
The 111 service is available 24 hours a day, seven days a week, and you can use it both for health information and advice and to access urgent primary care.
Dial 111 or visit https://111.wales.nhs.uk/
Age Cymru
Age Cymru provides information and support to older people through its free, confidential advice line and offers a wide range of resources and services to older people throughout Wales.
0300 303 44 98
https://www.ageuk.org.uk/cymru/
https://benefitscheck.ageuk.org.uk/Home/Start/
Age UK Advice Line
Lines are open 8am-7pm, 365 days a year
0800 678 1602
The Silver Line
A free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year.
0800 4 70 80 90
Live Fear Free Helpline
Live Fear Free provides 24-hour help and support to people experiencing abuse, and those who are concerned about others.
0808 80 10 800
https://gov.wales/live-fear-free
Llais Cymru
An independent statutory body to give the people of Wales much more say in the planning and delivery of their health and social care services – locally, regionally and nationally.
02920 235 558
Local Authorities
Anglesey
01248 750057
01248 353551 (Safeguarding Team)
Blaenau Gwent
01495 311556
0800 3284432 (Safeguarding Team)
https://www.blaenau-gwent.gov.uk/
Bridgend
01656 643643
01443 743 665 (Safeguarding Team)
Caerphilly
01443 815588
0800 3284432 (Safeguarding Team)
https://www.caerphilly.gov.uk/
Cardiff
029 2087 2087
029 2078 8570 (Safeguarding Team)
Carmarthenshire
01267 234567
01267 228944 (Safeguarding Team)
https://www.carmarthenshire.gov.wales/
Ceredigion
01545 570881
01545 574000 (Safeguarding Team)
https://www.ceredigion.gov.uk/
Conwy
01492 574000
0300 456 1111 (Safeguarding Team)
Denbighshire
01824 706000
0300 456 1000 (Safeguarding Team)
https://www.denbighshire.gov.uk/
Flintshire
01352 752121
03000 858858 (Safeguarding Team)
https://www.flintshire.gov.uk/
Gwynedd
01766 771000
01766 772577 (Safeguarding Team)
https://www.gwynedd.llyw.cymru/
Merthyr Tydfil
01685 725000
Monmouthshire
01633 644644
0800 328 4432 (Safeguarding Team)
https://www.monmouthshire.gov.uk/
Neath
01639 686868
01639 686802 (Safeguarding Team)
Newport
01633 656 656
01443 86 4373 (Safeguarding Team)
Pembrokeshire
01437 764551
01437 776056 (Safeguarding Team)
https://www.pembrokeshire.gov.uk/
Powys
01597 827460
01597 827666 (Safeguarding Team)
Rhondda Cynon Taf
01443 425005
01443 425003 (Safeguarding Team)
Swansea
01792 636000
01792 636854 (Safeguarding Team)
Torfaen
01495 762200
Vale of Glamorgan
01446 700111
https://www.valeofglamorgan.gov.uk/
Wrexham
01978 292000
01978 292066 (Safeguarding Team)