Need Help?

About the Commissioner

A group of older people clapping and cheering
Helena Herklots, Older People's Commissioner for Wales

About the Commissioner


As the Older People’s Commissioner for Wales, I am an independent voice and champion for older people throughout Wales.

I’m taking action to protect older people’s rights, end ageism and age discrimination, stop the abuse of older people and enable everyone to age well.

I directly support older people across Wales through my Advice and Assistance team, and regularly hear from older people at engagement and listening events. This ensures that older people’s voices and experiences guide my work, and that these are heard and acted upon by policy- and decision-makers.

I influence policy and practice at both a national and community level, scrutinising the action and decisions made by government and public bodies alongside identifying and calling for action to tackle the issues we may face as we get older. I have a number of legal powers that underpin my role enabling me to hold public bodies to account when needed, as well as share and promote good practice.

I work closely with older people and in partnership with many different organisations and individuals across Wales. This way of working is fundamental to my approach as Commissioner, and particularly in these challenging times, it is only by working together and drawing on each other’s skills and experiences that we will make sustainable progress and impact.

Together we must work for a Wales where older people are valued, rights are upheld and no-one is left behind.

Helena Herklots CBE
Older People’s Commissioner for Wales

Read Heléna's biography
An arrow carved out of mud

Commissioner's Priorities

Find out more about the Commissioner's work to protect older people’s rights, end ageism and age discrimination, stop the abuse of older people and enable everyone to age well.

Find out more
A jigsaw of the Commissioner's logo with a piece missing

Commissioner's Work Programme

Find out more about the Commissioner's work and priorities for 2023-24.

Read the work programme
Two books and a gavel on a table

Role & Legal Powers

The Commissioner has a unique set of legal powers to support her work to improve older people's lives.

Find out more
Hanging lights in a dark room

Commissioner's Team

The Commissioner is supported by a small team of staff who work on her behalf to deliver her priorities.

Meet the Team
A calculator and pen on a financial graph

Audit and Risk Assurance

The Audit and Risk Assurance Committee support the Commissioner in monitoring and reviewing corporate governance, finance, risk management and internal control systems.

Find out more

Need to talk to someone? Email us or message us